Seller: Intralinks Inc.
Year Founded: 1996
HQ Location: New York, NY
Free Trial: 30 days
Intralinks Holding Inc. is a financial technology provider founded in 1996 with headquarters in New York, US. The company provides inter-enterprise content management and collaboration solutions that help to securely exchange, control, and manage information between organizations. The company focuses on serving global banking, dealmaking, and capital market clients.
After all, Intralinks created the world’s first virtual data room (VDR) in 2002, making the company a pioneer in the field of secure information sharing. Now, the flagship Intralinks VDR is the cornerstone of their comprehensive SaaS data management platform.
The key services of the platform include secure data and process management, file sync and sharing, collaborative workspaces, and reporting. Intralinks provides tools for streamlining and securing due diligence in mergers and acquisitions (M&A), capital raising, investor reporting, regulatory risk management, and many other applications in a wide variety of industries. The company’s services are a perfect fit for large enterprises.
An Intralinks virtual data room doesn’t offer a free trial to test all of the platform’s features. However, you can always see the product in action by contacting the sales team and scheduling a free demo presentation. Intralinks’ pricing options aren’t disclosed publically, but a sales representative will be happy to provide you with a customized quote.
Intralinks’ virtual data rooms allow clients to keep their deals moving forward from anywhere because their services are accessible on desktop, tablet, and mobile devices. Their products run in all modern web browsers as well as on Android and iOS devices (go to AppStore and Google Play to download their apps).
Additionally, Intralinks’ mobile apps offer the same functionality as the web versions. They allow users to access the VDR and make changes, manage files and permissions, monitor user activity, check reports and statistics, notify people, and more. Such functionality allows you to keep a close eye on your deals from anywhere with internet access.
Also, Intralinks has a library of application programming interfaces (API) that allow developers to seamlessly integrate the core platform services with the client’s website and third-party solutions like SharePoint. After integration, users can manage file permissions via the Intralinks platform.
The setup process takes a couple of hours and usually involves a dedicated VDR Configuration Services team that assists with the setup and customization of your data room.
After everything is set, you can add and manage users, edit personally identifiable information (PII) and other sensitive content, manage permissions, track and analyze activity, etc. Furthermore, the drag-and-drop function allows file uploads at the snap of a finger. Additionally, you can integrate the Intralinks data room with Zoom for quick video import. It’s a convenient feature for interconnecting teams dispersed around the world.
Intralinks support service is their point of pride, and for a good reason. Intralinks’ dedicated service group isn’t just technically savvy but also well-versed in the fintech industry. It means that the support managers understand your potential niche-related hurdles and can help on multiple levels.
There is a client assist team that settles all the technical matters like setting up and customizing a VDR and onboarding. In addition, there are after-hours customer service managers (CSM) available 24/7.
The company’s dedicated managers are a single point of contact. They understand the client’s market and deal specifics and can help on a more personal level.
Assistance is available via email, phone, or live chat — in 140 languages. Also, Intralinks has local help desks in every region but also provides a universal phone number for those who didn’t find their country on the list.
And, of course, Intralinks has customizable service options for those seeking the most personalized assistance.
Email & Phone
Intralinks’ has a long-standing commitment to security, which is the main reason its products are popular in the finance industry — one of the most heavily regulated sectors. The company’s extensive security model includes two key sections: data sovereignty/governance and compliance. It also covers four levels of security: platform, file, application, and operational security.
Here’s how Intralinks keeps client data safe:
When it comes to compliance and data protection, Intralinks takes its obligations very seriously. The company proves its commitment by having the following data privacy and security certifications in place for its offices and data centers:
Likewise, using Intralinks services and technologies helps companies to meet various regional and industry/sector-specific regulatory requirements:
This extensive list of certifications shows that Intralinks VDR is perfectly suited for enterprises that need to have control over their deals, including large-scale mergers, and require the highest level of security.