Onehub Data Room

3.52/5.0

Typical customers:

  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises

Seller: Onehub

Year Founded: 2007

HQ Location: Seattle,WA

Free Trial: 14 Days

Demo: No

Multilingual: Yes

Not provided

Onehub Data Room review

Onehub is a cloud storage and data room services provider with over 1 million users in 140 countries worldwide. The company was founded in 2007 and has since securely stored more than 4 billion files. It has a single office headquartered in Seattle, Washington, United States.

As already mentioned, Onehub specializes in cloud storage and VDR services. These solutions come with multiple features like activity tracking, access control, collaboration tools, and document management. Designers focus on creating software that provides the best user experience.

Onehub’s pricing model is based on monthly and yearly subscriptions that range from $12.50 to $575 per month. Different plans offer varying storage capacity, number of users & workspaces, and availability of unique features. Before committing to a subscription, test all of Onehub’s VDR services with their 14-day free trial.  Company representatives will also walk potential subscribers through a 30-minute product demo to explain all of their features and answer any questions.

Rating:
3.52
Poor

Deployment

Onehub’s virtual data room is available as a web-based application on Windows & Linux and as a mobile app on Android and iOS. 

Registration and VDR customization are quick and easy. Create multiple workspaces within one platform for more convenience. Uploading files to Onehub’s data room is simple —  just drag-and-drop. They can also be easily moved between the workplaces. If something goes wrong, you can always restore the previous version of the uploaded data.

Admins have many options to choose from for customizing their VDR. The space can be tailored with the company’s logo and personalized color scheme to reinforce the brand. Businesses can also create branded emails and custom domains to suit their corporate needs.

One of the best features is the white label support — it allows for the removal of all of Onehub’s branding. This helps you build and reinforce a stronger brand identity during M&A due diligence.

 

An additional note is that Onehub supports multiple integrations such as DocuSign, Office Online, Google Services, and others.

Deployment:
  • Android
  • iOS
  • Linux
  • Windows

Support

You can contact Onehub’s support team via a US phone number or by opening a support ticket on the provider’s website. Further communication is supported by email and live chat — during the support team’s regular business hours. 

The provider offers a knowledge base with information regarding the service’s functionality, integrations, and other frequently asked about topics — some are accompanied by video tutorials for better understanding.

Users can see the status of all services with detailed metrics on the support page. Onehub also maintains a blog with posts covering topics like user tips, setting up a data room, and internal documentation practices.

Support:

24/7

Local Centers

Online Help Center

Personal Manager

Live Chat

Security

The provider claims to use bank-level security features in all of its virtual data rooms, including:

  • 256-bit encryption
  • High-level system redundancy
  • SSL

Additionally, Onehub’s data rooms have earned certifications for and are compliant with:

  • GDPR;
  • HIPAA;
  • SSAE 16 certification;
  • PCI DSS Level 1.

To enhance account security, users can apply two-factor authentication and complex passwords. Administrators can use settings to require users to change their passwords every so often —this measure even helps to secure compromised accounts.

The document security layer is customizable. The role-based permissions feature permits setting moderators, downloaders, viewers, printers, and multiple others. For example, each user can be assigned a unique set of permissions and access to specific data.

Additionally, Onehub employs the industry’s best practices and features such as dynamic watermarking, automatic file deletion, and obligatory agreements before viewing a file to help secure data.

The platform also incorporates an advanced tracking system to record all user and admin activity, including views, downloads, and document printing. The tracking system delivers information in detailed sheets that include timestamps and user statistics.

Because Onehub utilizes only the best security measures, as of 2022, they have yet to be the victim of hackers or suffer a data breach.

Security Compliance:
  • GDPR
  • HIPAA
  • SSAE 16 certification
  • PCI DSS Level 1