SecureDocs Data Room

4.09/5.0

Typical customers:

  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises

Seller: SecureDocs

Year Founded: 2012

HQ Location: California

Free Trial: 7 Days

Demo: Yes

Multilingual: No

Not provided

SecureDocs Data Room review

SecureDocs is a SaaS solution for businesses that need to store, manage, and share sensitive corporate documents. Founded and headquartered in Santa Barbara, California, the company introduced its product in 2012. SecureDocs VDR is the only software product the company offers. This secure and easy-to-use solution fits businesses of different scales, industry segments, and project durations. In fact, companies Like Asana, New Relic, and BuzzFeed are prominent SecureDocs clients. 

SecureDocs pricing is quite reasonable — it offers three different subscription levels. A three-month plan is available for $400 per month and a 12-month plan is available for $250 per month. They also offer a Volume Package — contact a company representative for a customized quote.

SecureDocs data room offers potential customers a 14-day free trial with access to a full-feature data room. If this solution suits your company best,  the trial account can be seamlessly converted into a paid account.

The main features of this VDR include data security, a protected file viewer, and data storage management — but that’s not all. With SecureDocs, you also get such features as access controls, permissions, an audit trail, bulk uploads, Q&A management, document classification, and data storage management. Also, users can set up activity alerts and email notifications. The solution is perfect for all-sized companies because it allows an unlimited number of users.

Rating:
4.09
Fair

Deployment

SecureDocs virtual data room is a cloud-based solution compatible with all modern browsers — macOS, Windows, Linux, Android, and iOS. However, according to experts, the product functions best in Google Chrome. 

The product interface is intuitive and straightforward so that users can focus on the deals and documents. Honestly though, you don’t need to be a tech wizard to get the most out of this product.

Though there’s no mobile app for the VDR,  it can be accessed anywhere with an internet connection. However, it’s worth mentioning that there are compatible apps for mobile devices designed to work with documents created in SecureDocs. Unfortunately, we can’t recommend any of those apps for security reasons —  there were created by third-party designers not associated with SecureDocs.

Currently, the solution doesn’t offer any cross-app integration, though some of its top competitors work well with popular services like Microsoft36, Asana, and Dropbox.

Additionally, even though the product is currently available in the US and many other countries across the globe, including Australia, Canada, Germany, India, Mexico, New Zealand, Puerto Rico, South Africa, United Arab Emirates, the interface and help-center resources are only available in English.

Deployment:
  • Mac
  • Windows
  • Linux
  • Android
  • iPhone
  • Web-Based

Support

The SecureDocs’s help center is quite extensive. There are user-training videos for regular users and administrators, on-demand training webinars and videos on working with SecureDocs, tips for setting up permission-based user roles, security components, downloading and archiving documents, and other topics. 

Furthermore, there are text guides for learning how to create a group, add or invite users, reset passwords, send documents for signature, and more. 

Additionally, an FAQ section answers most of the common questions users may have.  

Finally, if users need more help, there is an informational support helpline (US and international), an email to send requestS to, and a contact form on the website.

Unfortunately, the only significant thing customer support is missing is a live chat with representatives on their website.

Support:

24/7

Security

SecureDocs makes data and user security their top priority. Every feature of this VDR is built around safety. The service adapts the advanced security features of Amazon Web Services (AWS). This means that your data will be protected on many levels. It is guarded with segmentation, firewalls, intrusion detection, and electronic key cards. There are also pin codes, biometric hand scans, and on-site security, working 24/7.

Moreover, a SecureDocsVDR is SOC 2®, Type 2 compliant. This means that the product meets the most rigid auditing standards applicable to service providers. AWS Data Centers are ISO 27001 certified, and they offer Service Organization Control (SOC) Reports 1, 2, and 3. The AWS data centers of this VDR are physically located in the US, Germany, and Ireland, but users can decide where their data will be hosted — in the US or Europe.

Another security feature worth mentioning is the 256-bit encryption for data. Also, all the connections are protected with TLS 1.2, and passwords are masked and encrypted. 

SecureDocs take access controls security very seriously. The solution’s users can control their data through permission-based roles. An audit trail feature lets you get insights into user activity. You can also use security features like dynamic watermarking and customizable non-disclosure agreements. 

The VDR administrators can restrict permissions for accessing specific folders (or subfolders) and establish different rules for different documents as needed (for instance, no access, view-only, or full access). So it all adds up to this: SecureDocs has top-notch security that corresponds to the modern best practices of the industry.

Security Compliance:
  • AICPA SOC 1
  • AICPA SOC 2
  • HIPAA Certified
  • GDPR Certified